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Leica Microsystems (Schweiz) AG

17.06.2022

Regional Manager IT Service (m/f/d)

  • 9435Heerbrugg
  • Festanstellung 100% | Führungsposition

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Leica Microsystems (Schweiz) AG

From Eye to Insight
Leica Microsystems (Schweiz) AG ist Teil des internationalen Leica Microsystems Konzerns, einem der weltweit führenden Unternehmen für Mikroskopie- und Labortechnologie. Seit 2005 gehören wir zur erfolgreichen US-amerikanischen Danaher Gruppe. Am Schweizer Standort in Heerbrugg entwickeln und vermarkten wir Operationsmikroskope für medizinische Anwendungen sowie digitale und Stereomikroskope. Die konsequente Weiterentwicklung unserer innovativen Produkte macht Leica Microsystems zu einem erfolgreichen, weltweit agierenden Unternehmen in führender Marktposition.
From Eye to Insight
Leica Microsystems (Schweiz) AG ist Teil des internationalen Leica Microsystems Konzerns, einem der weltweit führenden Unternehmen für Mikroskopie- und Labortechnologie. Seit 2005 gehören wir zur erfolgreichen US-amerikanischen Danaher Gruppe. Am Schweizer Standort in Heerbrugg entwickeln und vermarkten wir Operationsmikroskope für medizinische Anwendungen sowie digitale und Stereomikroskope. Die konsequente Weiterentwicklung unserer innovativen Produkte macht Leica Microsystems zu einem erfolgreichen, weltweit agierenden Unternehmen in führender Marktposition.

Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.
Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.
Leica Microsystems is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
As Regional IT Service Manager (m/f/d) you will leading an international remote team and report directly to the Manager IT Global Service. This person will be based in Leica Microsystems location in Switzerland, Heerbrugg.

Regional Manager IT Service (m/f/d)

Your Responsibilities:

  • Drive accountability and an attitude of customer service into the sites supported
  • Support and enforcement of global IT standards
  • Metrics and reports in support of Service Level Agreements (SLAs) for all key business and technology systems
  • Manage a remote team
  • Implement DBS tools (Continuous Improvement) to ensure that good practices are followed

Our Expectations:

  • Bachelor's degree in Computer Science, Engineering or related fields or another related field as well as ITIL certifications highly recommended
  • 5 +years’ experience in IT helpdesk
  • Experience leading a team or some previous exposure leading teams/projects
  • Ability to communicate clearly and concisely
  • Fluent in English (spoken and written), other languages are a plus. German nice to have

What we offer:

  • A dynamic, international team environment where your ideas and opinion are welcome
  • Flexibility for a hybrid work model and flexible working hours
  • A friendly atmosphere on our Heerbrugg site with great colleagues
  • As part of the Danaher Group, continuous training, support and focus on your personal development is one of our key goals
  • We at Danaher and Leica Microsystems recognize that creating a culture rooted in Diversity and Inclusion is an ongoing journey and became “Best Employer for Diversity”.

Arbeitsort:

9435Heerbrugg

Are you interested to discover new opportunities in an innovative, team-oriented environment?  
Do apply online - we are looking forward to your application!