Digital Campaign Operations Manager (m/f/x)

Digital Campaign Operations Manager (m/f/x)

Turn insights into action and digital campaigns into global impact.

Role Overview

As Digital Campaign Operations Manager, you will help bring global digital campaigns to life. You will coordinate the execution of campaigns from briefing to roll out, working closely with creative agencies, our 10 regions and market organizations, inhouse creatives, producers, paid media managers, data and technical teams. From clear messaging concepts and channel-ready briefs to coordinating tasks in Jira, localization, asset delivery, and launch readiness, you will make sure everyone has what they need to deliver with clarity and confidence. This role is ideal for someone who enjoys connecting people, structure, and creative execution to create meaningful digital impact at global scale.

What you’ll do

In this role, you will coordinate the operational delivery of global digital campaigns across markets and channels. You will:

· Plan and manage campaign execution: Translate campaign objectives into clear briefs, timelines, Jira workflows, and deliverables across web, email, paid media, and social channels.

· Coordinate stakeholders and partners: Work closely with Market Organizations, HUBs, MarCom, creative, content, analytics, Product Owners, agencies, and vendors to align priorities, dependencies, decisions, and expectations.

· Enable market and launch readiness: Coordinate localization, asset delivery, tagging, tracking, approvals, and go-live preparation so markets have what they need to launch on time.

· Drive clarity and continuous improvement: Monitor progress, identify risks, support escalations, capture learnings, and improve campaign processes, playbooks, and ways of working.

What you’ll bring 

· A degree in marketing, communications, business, digital media, or a related field, and 3-5 years of experience coordinating digital campaigns or campaign operations. Agency experience is a plus.

· Experience coordinating multi-market campaign delivery with stakeholders, agencies, or vendors across digital channels such as web, email, paid media, or social.

· Hands-on experience with Jira or similar project management tools, including workflows, task tracking, and status reporting.

· Understanding of campaign execution processes, including asset delivery, localization, tracking setup, quality checks, and go-live readiness.

· Strong communication and coordination skills, with the ability to manage priorities, risks, and dependencies in a matrix environment.

What’s in it for you

At Hilti, you'll join a family-owned company that thinks long term, invests in its people, and empowers individuals to make a real difference. From day one, you'll take on meaningful responsibilities, contribute to business growth, and have the opportunity to shape your own development through structured career paths and strategic growth opportunities. Some of the benefits of building your career with us include: 

• Diverse global headquarters community of over 2,100 colleagues from 70 nationalities. 
• Early responsibility and the opportunity to make a visible impact on business success. 
• Long-term career growth supported by transparent development framework and career opportunities across functions, regions, and roles. 
• Flexible and trust-based working model including remote work, workation, and sabbaticals. 
• Relocation and family support including childcare services and integration assistance. 
• Opportunities to contribute to social impact initiatives both locally and globally.
• Inclusive culture supported by more than 60 employee-led activity networks. 
• Modern campus with onsite gym, restaurants, mobility benefits, and outdoor activities. 

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

At our global headquarters in Schaan, Nendeln, Buchs, and nearby hubs, we shape Hilti’s digital strategy and enterprise platforms worldwide. Our cross‑functional teams in product IT, data & analytics, cybersecurity, ERP, and digital customer platforms work side‑by‑side with business leaders to design, build, and run solutions at global scale. HQ offers a collaborative environment where architecture decisions, platform reliability, and secure-by-design engineering translate into real impact for our customers and teams.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Legal notice

If you have any questions, please feel free to contact Johannes Weisensee, Head of Customer Activation and Media Marketing or Elena Gottardo, Team Lead Talent Acquisition Headquarters.

For non-EU/EFTA citizens: Please include your eligibility status to work in Switzerland or Liechtenstein. If you do not currently hold a valid Swiss or Liechtenstein work permit, final employment will depend on the relevant authority regulations.